Privacy & Security

Khalgor Privacy Policy — How we keep your information secure

At khalgor, protecting your personal information is our highest priority. This privacy policy clearly sets out what information we collect, why we collect it, and how it is used and kept secure.

Last Updated: January 2026 SSL secured
Your information Never sold are not.
With Third Parties Not Shared
All Data Encrypted

This privacy policy applies to all services and websites on the khalgor platform. By using khalgor, you are considered to have automatically accepted this policy. If you have any objections, please contact our support team.

1. Information We Collect

Khalgor collects certain information necessary to operate its services properly. This information is never used for unnecessary purposes. The types of information we collect under khalgor's privacy policy are detailed below:

Data Type What We Collect Why We Collect It
Identity Information Name, date of birth, national ID number To complete age verification and KYC
Contact Information Mobile number, email address For account verification and communications
Financial information Mobile banking number (bKash/Nagad/Rocket) To process deposits and withdrawals
Device Information IP address, browser, device model Security & Fraud Prevention
Usage Data Game history, betting patterns, session duration To improve our services and ensure responsible gaming

Khalgor never collects your full bank account details, PIN numbers, or passwords. No genuine khalgor staff member will ever ask for this information.

If anyone claiming to be from khalgor asks for your password or bank PIN, it is a scam. Contact our support team immediately.

2. How Your Information Is Used

Khalgor uses the information it collects solely for the specific purposes listed below. Our privacy policy ensures that no information is used for unrelated purposes:

  • Account management: For registration, verification, and maintaining account security.
  • Payment Processing: To securely process deposit and withdrawal transactions.
  • Customer Support: To resolve your complaints or queries as quickly as possible.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Service Improvement: To analyze usage patterns and improve your gaming experience.
  • Responsible Gaming: To identify unusual gaming behavior and provide appropriate support.
  • Legal compliance: To meet regulatory compliance requirements.
  • Marketing Communications: To inform you about promotions and offers, subject to your consent.

Khalgor never sells your information to third parties. You can opt out of marketing communications at any time.

3. Who Your Information Is Shared With

At khalgor, your information may be shared in limited circumstances and only for specific reasons in accordance with our privacy policy. Any sharing of information with third parties is governed by strict confidentiality agreements:

  • Payment Providers: bKash, Nagad, and Rocket — only the information required to complete transactions.
  • KYC verification service: Registered and trusted providers for identity verification.
  • Security Services: To detect fraud and ensure cybersecurity.
  • Legal authorities: To comply with mandatory legal requirements, if requested by a court or regulatory authority.

Khalgor never shares your personal information with advertisers or data brokers. This is a core commitment of our privacy policy.

4. How We Protect Your Information

Khalgor follows industry-standard security practices to protect your personal information. To uphold our privacy policy, we have implemented the following technical and administrative measures:

  • SSL/TLS encryption: All data transmissions are protected with 256-bit SSL encryption.
  • Secure Server: Our data servers are secured at both the physical and digital level.
  • Access controls: Only authorized khalgor staff may access user data.
  • Regular Security Audits: Regular security audits are conducted by independent third parties.
  • Two-Factor Authentication: Additional verification during login and significant account changes.
  • Data Minimization: Only the data strictly necessary is collected and retained.

That said, no online platform can guarantee 100% security. Keeping your password private and avoiding logins on unfamiliar devices is equally important.

5. Cookies & Tracking Technologies

Khalgor uses cookies and similar technologies on its website. These are stored as small files in your browser and help improve site performance. In accordance with our privacy policy, we use the following types of cookies:

You can disable optional cookies at any time through your browser settings. However, this may limit some features of the site.

6. How Long Your Information Is Retained

Khalgor does not retain any personal information longer than necessary. Data retention periods under our privacy policy are as follows:

  • Account information: For the duration your account is active, and up to 5 years after closure in accordance with legal requirements.
  • Transaction Records: Up to 7 years in accordance with financial regulatory requirements.
  • KYC documents: Up to 5 years from the date of verification.
  • Game & Betting History: Up to 2 years after account closure.
  • Cookies & Log Data: Typically 30 to 90 days.

Once the retention period expires, khalgor securely deletes or anonymizes your data.

7. Privacy of Minors

Khalgor is for users aged 18 and above only. We do not knowingly collect personal information from minors. If we become aware that a minor's information is in our system, it will be immediately deleted and the associated account will be terminated in accordance with khalgor's privacy policy.

If you suspect a minor is using khalgor, please notify our support team right away. We will take prompt action.

8. Policy Changes & Contact

Khalgor reserves the right to update this privacy policy at any time. For significant changes, you will be notified via your registered mobile number or email. The latest version of the privacy policy will always be available on this page. Check the "Last Updated" date at the top of the page to verify the version.

For any questions or complaints about our privacy policy, please reach out to our 24/7 support team:


Your data rights

Under khalgor's privacy policy, the following rights are guaranteed for every user.

Right to Access Your Data

You can request to know what information khalgor holds about you at any time. Submit a request to support and you will be informed within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. khalgor will make the update and notify you as soon as possible.

Right to Erasure

After your account is closed, you may request complete deletion of your data once the applicable legal retention period has ended.

Marketing Opt-Out

You can opt out of promotional messages and offer emails at any time. This will not affect regular services.

Data Portability

You can request an export of your own data in a standard format to keep for your own records.

Right to Object to Processing

You may object to specific uses of your data. khalgor will review your objection and take appropriate action.


Why khalgor is trustworthy — from a privacy perspective

Our privacy policy is not just on paper — it is enforced at every step.

Zero Data Sale Policy

Khalgor never sells your personal information to third parties. This is the most important commitment in our privacy policy.

Anonymous Analytics

User behavior is analyzed to improve the site, but all data is processed anonymously. No personal identity is ever revealed.

Transparent Privacy Policy

Khalgor's privacy policy is written in plain, straightforward language — no confusing legal jargon, just clear and direct information.

Advanced encryption

All transactions and personal data are secured with 256-bit SSL encryption, meeting the highest industry standards.

Strict KYC process

Identity verification is not just a formality — it ensures no one else can access your account.

24/7 Privacy Support

Our Bangla-speaking support team is always on hand to help with any questions or concerns about data protection.


General Questions About the Privacy Policy

Here are answers to the most frequently asked questions from khalgor users.

No. Under khalgor's privacy policy, your phone number and email are never shared with third parties. Only limited information is passed to mobile banking providers strictly for payment verification.

Yes, after closing your account, you can request deletion of your data once the legal retention period has expired. Financial transaction records are required to be kept for up to 7 years for legal compliance.

Yes, but solely to improve service quality and ensure responsible gaming. This data is analyzed anonymously and is never shared with any third party.

If you believe khalgor has violated its privacy policy, please send the details to [email protected]. We will respond to your complaint within 72 hours.

Disabling essential cookies may prevent login and certain core features from working. However, disabling only optional cookies will not affect most of khalgor's services.

khalgor can identify a general geographic region (country/city) from your IP address. This is used for fraud prevention and regulatory compliance. GPS or precise location tracking is not used.

Your privacy is our responsibility — play with peace of mind

Your information is completely secure at khalgor. Register now in accordance with our privacy policy and enjoy the best online gaming experience in Bangladesh.

For users 18+ only. Please play responsibly. Responsible Gaming Policy Read.

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